Japanese word

苦情

Pronunciation

Romajikujō

Meaning

  • nouncomplaint

Example

会社に苦情を申し立てます。kai sha ni ku jō o mō shi ta te ma su

I file a complaint with the company.

Illustration for 苦情 (complaint)

More examples

商品についての苦情が増えています。shō hin ni tsu i te no ku jō ga fu e te i ma su

Complaints about the product are increasing.

Core concept

Presents dissatisfaction about a problem so that the responsible person or organization can respond.

Common phrases

  • 苦情を申し立てるku jō o mō shi ta te ru

    file a complaint

  • 苦情を受け付けるku jō o u ke tsu ke ru

    accept complaints

  • 苦情に対応するku jō ni tai ō su ru

    respond to a complaint

Similar words

クレームkurēmu: A complaint made to a business, usually about a product, service, or response.
文句monku: A casual complaint that expresses dissatisfaction, often in an emotional way.
不満fuman: A feeling of dissatisfaction that may exist without being stated as a complaint.

Definition in Japanese

受けた扱いや生じた事柄への不満を相手に伝え、対処を求める訴え。u ke ta atsuka i ya shō ji ta koto gara e no fu man o ai te ni tsuta e tai sho o moto me ru utta e

Word origin

苦 (ku, "hardship") and 情 (jō, "feeling") form 苦情 (kujō), a compound for feelings of hardship stated as a complaint.

Usage tips

  • In Japanese customer service, 苦情 (kujō) can refer to a formal complaint about a product, service, or business response.

Other meanings

  • grievancenoun
  • objectionnoun

Word lists with this word