Japanese word

クレーム

Pronunciation

Romajikurēmu

Meaning

  • nouncomplaint

Example

商品について店にクレームを入れます。shō hin ni tsu i te mise ni ku rē mu o i re ma su

I make a complaint to the store about the product.

Illustration for クレーム (complaint)

More examples

店員はお客様のクレームを丁寧に聞きました。ten in wa o kyaku sama no ku rē mu o tei nei ni ki ki ma shi ta

The clerk listened carefully to the customer's complaint.

Core concept

It states that something is wrong or unsatisfactory and calls for a response from the responsible party.

Common phrases

  • クレームを入れるku rē mu o i re ru

    make a complaint

  • クレームを受けるku rē mu o u ke ru

    receive a complaint

  • クレーム対応ku rē mu tai ō

    complaint handling

Similar words

苦情kujō: A report of dissatisfaction about a problem, usually directed to the responsible person or business.
文句monku: An informal complaint that often expresses criticism or annoyance.
不満fuman: A sense that something is not satisfactory, whether or not it is put into words.
意見iken: A personal view or judgment that does not necessarily describe a problem.

Definition in Japanese

商品やサービスなどへの不満を述べ、相手に対応を求めること。shō hin ya sā bi su na do e no fu man o no be ai te ni tai ō o moto me ru ko to

Word origin

クレーム (kurēmu) is borrowed from English claim, whose broad meanings include an assertion or demand, while Japanese commonly uses it for a complaint about goods or services.

Usage tips

  • In everyday Japanese, クレーム (kurēmu) usually concerns a concrete problem, while 意見 (iken, "opinion") can simply express a view.

Other meanings

  • claimnoun

Word lists with this word