English–Chinese
“customer service” in Chinese
Chinese
Pronunciation
Pinyinkè fú
Example
客服晚上九点还在工作。kè fú wǎn shàng jiú diǎn hái zài gōng zuò
The customer service team is still working at nine p.m.
How to say “customer service” in Chinese
“Customer service” in Chinese is 客服 (kè fú).
A customer-facing help point that turns questions, complaints, or after-sales problems into answers or solutions.
Example sentences with 客服
我已经向客服提交了问题，还没收到回复。wǒ yǐ jīng xiàng kè fú tí jiāo le wèn tí hái mò shōu dào huí fù
I have already submitted a question to customer service, but I have not received a reply yet.
Tips for using 客服
- Recognizing 联系客服 (liánxì kèfú, "contact customer service") on an app or website helps identify the place for questions, complaints, or help with an order.