Chinese word

转接

Pronunciation

Pinyinzhuǎn jiē

Meaning

  • verbtransfer

Example

请把这个电话转接给王经理。qǐng bǎ zhè ge diàn huà zhuǎn jiē gěi wáng jīng lǐ

Please transfer this call to Manager Wang.

Illustration for 转接 (transfer)

More examples

如果他不在办公室，请把电话转接到他的手机。rú guǒ tā bú zài bàn gōng shì qǐng bǎ diàn huà zhuǎn jiē dào tā de shǒu jī

If he is not in the office, please transfer the call to his cell phone.

Core concept

A live call or task leaves one handler and enters the next person's hands without losing its progress.

Common phrases

  • 把电话转接给别人bǎ diàn huà zhuǎn jiē gěi bié rén

    transfer the call to someone else

  • 转接电话zhuǎn jiē diàn huà

    transfer a call

  • 转接到分机zhuǎn jiē dào fēn jī

    transfer to an extension

Similar words

转给zhuán gěi: Pass a call, message, or item to another person so that person can deal with it.
转交zhuǎn jiāo: Hand a document or task to the next responsible person for processing or management.
转达zhuǎn dá: Pass a message or feeling from one person to another.
转发zhuǎn fā: Resend a received email or message to another person, usually without changing it.

Definition in Chinese

在电话或工作流程中，将某个通话、询问或任务从当前处理者交给另一位负责的人，由该人继续处理或答复。zài diàn huà huò gōng zuò liú chéng zhōng jiāng mǒu gè tōng huà xún wèn huò rèn wù cóng dāng qián chú lǐ zhě jiāo gěi lìng yí wèi fù zé de rén yóu gāi rén jì xù chú lǐ huò dá fù

Word origin

The compound 转 (zhuǎn, "shift") + 接 (jiē, "receive and connect") combines movement to a new handler with that person's taking up the matter.

Usage tips

  • In customer-service language, this word can cover the moment a caller reaches a specialist, while English often chooses different verbs for a call and a work assignment.

Other meanings

  • put throughverb
  • switchverb

Opposites

Word lists with this word