Chinese word

投诉

Pronunciation

Pinyintóu sù

Meaning

  • verbcomplain

Example

我想投诉这个服务。wǒ xiǎng tóu sù zhè ge fú wù

I want to complain about this service.

Illustration for 投诉 (complain)

More examples

他在网上投诉这家店的售后服务。tā zài wǎng shàng tóu sù zhè jiā diàn de shòu hòu fú wù

He complained online about this store's after-sales service.

Core concept

Dissatisfaction turned into a formal appeal for action from the responsible organization.

Common phrases

  • 在网上投诉zài wǎng shàng tóu sù

    complain online

  • 给客服投诉gěi kè fú tóu sù

    complain to customer service

  • 向消费者协会投诉xiàng xiāo fèi zhě xié huì tóu sù

    complain to the consumer association

Similar words

抱怨bào yuàn: Telling someone about personal dissatisfaction or grumbling about something.
抗议kàng yì: Clearly expressing opposition or dissatisfaction publicly to an organization.
申诉shēn sù: Formally asking a higher authority to review or explain a decision, penalty, or ruling.
举报jǔ bào: Reporting illegal or dishonest conduct to authorities and asking for investigation or punishment.

Definition in Chinese

对服务、商品或处理结果表示不满并向有关方面提出要求或申诉，语气偏正式。duì fú wù shāng pǐn huò chú lǐ jié guǒ biǎo shì bù mǎn bìng xiàng yǒu guān fāng miàn tí chū yāo qiú huò shēn sù yǔ qì piān zhèng shì

Word origin

投 (tóu, "send or submit") + 诉 (sù, "tell a grievance") presents a grievance as something delivered to an authority or service provider, which explains the word's formal force.

Usage tips

  • English complain can cover anything from mild annoyance to an official report, while this Chinese verb usually marks the more formal end of that range in everyday service situations.

Other meanings

  • complaintnoun

Opposites

Related words

  • 投诉热线tóu sù rè xiàncomplaint hotlinenoun
  • 投诉单tóu sù dāncomplaint formnoun

Word lists with this word