Chinese word

客户

Pronunciation

Pinyinkè hù

Meaning

  • nouncustomer

Example

我们要联系这个客户。wǒ men yào lián xì zhè ge kè hù

We need to contact this customer.

Illustration for 客户 (customer)

More examples

我们正在采取措施提高客户满意度。wǒ men zhèng zài cái qǔ cuò shī tí gāo kè hù mǎn yì dù

We are taking measures to improve customer satisfaction.

Core concept

The person or organization on the receiving side of a business, advice, or service relationship.

Common phrases

  • 与客户沟通yǔ kè hù gōu tōng

    communicate with customers

  • 回复客户投诉huí fù kè hù tóu sù

    respond to customer complaints

  • 提高客户满意度tí gāo kè hù mǎn yì dù

    improve customer satisfaction

Similar words

顾客gù kè: A person or organization that buys goods or services from a seller.
用户yòng hù: A person or organization that actually uses a product or service.
消费者xiāo fèi zhě: The end buyer or user who consumes goods or services.
客人kè rén: A guest or visitor who comes to someone's home or is invited somewhere.

Definition in Chinese

与企业或个人有交易、咨询或服务关系的对象，既可指个人也可指单位。yǔ qǐ yè huò gè rén yǒu jiāo yì zī xún huò fú wù guān xì de duì xiàng jì kě zhǐ gè rén yě kě zhǐ dān wèi

Word origin

客户 (kèhù, "customer") combines 客 (kè, "visitor or outsider") with 户 (hù, "household or account"), framing the other party in a commercial relationship as a household or account being served.

Usage tips

  • In everyday Chinese, this word covers service clients and company accounts as well as shoppers, so it is broader than the usual English picture of someone buying goods.

Other meanings

  • clientnoun
  • business customernoun

Opposites

Related words

  • 客户满意度kè hù mǎn yì dùcustomer satisfactionnoun
  • 客户资料kè hù zī liàocustomer informationnoun

Word lists with this word