Chinese Conversation · Level 74
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Chinese word
Pinyinsān bāo
这台电视有三包服务。zhè tái diàn shì yǒu sān bāo fú wù
This TV comes with three guarantees.
购买家电时要保留三包凭证。gòu mǎi jiā diàn shí yào bǎo liú sān bāo píng zhèng
When buying household appliances, keep the three-guarantee certificate.
A quality-protection package that gives a buyer three possible forms of help when a product fails.
三包凭证sān bāo píng zhèng
three-guarantee certificate
三包政策sān bāo zhèng cè
three-guarantee policy
售后服务shòu hòu fú wù: Support available after purchase, including repairs, checks, and responses to customer questions.
保修bǎo xiū: An agreement to repair a faulty product without charge for a specified period.
换货huàn huò: Replacing a purchased product with another product of the same type.
退货tuì huò: Returning a purchased product to the seller and receiving the payment back.
对商品在规定期限内因质量问题提供修理、更换或退货三种保障措施的服务或承诺。duì shāng pǐn zài guī dìng qī xiàn nèi yīn zhì liàng wèn tí tí gōng xiū lǐ gēng huàn huò tuì huò sān zhǒng bǎo zhàng cuò shī de fú wù huò chéng nuò
三包 (sānbāo, "three guarantees") shortens three commitments: 包修 (bāoxiū, "repair"), 包换 (bāohuàn, "replacement"), and 包退 (bāotuì, "return").