Chinese phrase
怎么解锁〜？ zěn me jié suǒ 〜
Meaning
How do I unlock ___?
When to use it
Asks how to unlock something, such as an account or device. It is a neutral way to ask for steps to regain access.
Example dialogue
校园网登录不上，怎么解锁校园网账号？ xiào yuán wǎng dēng lù bú shàng zěn me jié suǒ xiào yuán wǎng zhàng hào
I can't log in to the campus network. How can I unlock my account?
去信息中心，他们会帮你验证身份并解锁账号。 qù xìn xī zhōng xīn tā men huì bāng nǐ yàn zhèng shēn fèn bìng jié suǒ zhàng hào
Go to the Information Center. They will verify your identity and help unlock your account.