Chinese phrase
为什么被退回？ wèi shén me bèi tuì huí
Meaning
Why was it sent back?
When to use it
Asks why something was sent back or not accepted. It is used for a submitted application, document, or other item, often in a polite request for an explanation.
Example dialogue
老师，我的签证申请材料为什么被退回？ lǎo shī wǒ de qiān zhèng shēn qǐng cái liào wèi shén me bèi tuì huí
Why were my visa application documents sent back?
照片尺寸不对，你把新的照片上传就行。 zhào piān chǐ cùn bú duì nǐ bǎ xīn de zhào piān shàng chuán jiù xíng
The photo is the wrong size, so just upload a new one.