Chinese phrase
我还没收到退款 wǒ hái mò shōu dào tuì kuǎn
Meaning
I still haven't received my refund
When to use it
The speaker reports that a refund has not arrived yet. It is a neutral way to state the problem, often when asking when the money will arrive.
Example dialogue
取消行程后，我还没收到退款，能给个明确时间吗？ qǔ xiāo xíng chéng hòu wǒ hái mò shōu dào tuì kuǎn néng gěi gè míng què shí jiān ma
After canceling the trip, I still haven't received my refund. When will it arrive?
很抱歉，我们会加快处理并在两天内回复您。 hěn bào qiàn wǒ men huì jiā kuài chú lǐ bìng zài liǎng tiān nèi huí fù nín
We apologize. We will expedite the processing and get back to you within two days.