Chinese phrase
可以把退款改成〜吗？ ké yǐ bǎ tuì kuǎn gǎi chéng 〜 ma
Meaning
Can the refund be changed to ___?
When to use it
This asks whether a refund can be changed into another form. It is a polite way to ask about available refund options.
Example dialogue
可以把退款改成酒店代金券吗？ ké yǐ bǎ tuì kuǎn gǎi chéng jiǔ diàn dài jīn quàn ma
Can the refund be changed to a hotel voucher?
可以，不过代金券有效期一年，不可兑换现金，您确认吗？ ké yǐ bú guò dài jīn quàn yǒu xiào qī yì nián bù kě duì huàn xiàn jīn nín què rèn ma
Yes, but the voucher is valid for one year and cannot be exchanged for cash. Can you confirm?