Chinese phrase
抱歉，不能回答 bào qiàn bù néng huí dá
Meaning
I am sorry I cannot answer
When to use it
This phrase politely says that the speaker cannot answer. It is used when information is unavailable or not suitable to share, especially in formal replies.
Example dialogue
调查结果什么时候能给我们？ diào chá jié guǒ shén me shí hòu néng gěi wǒ men
When can you give us the investigation results?
经内部核实，抱歉，不能回答。建议联系法务部了解更多细节。 jīng nèi bù hé shí bào qiàn bù néng huí dá jiàn yì lián xì fǎ wù bù liáo jiě gèng duō xì jié
After checking internally, I'm sorry, but I can't answer. I suggest contacting the Legal Department for more details.