Chinese phrase
由〜跟进 yóu 〜 gēn jìn
Meaning
be followed up on by ___
When to use it
Assigns a person or team to follow up on a matter. It is common in business communication when clarifying ownership and ongoing action.
Example dialogue
客户的问题还没人负责吗？ kè hù de wèn tí hái méi rén fù zé ma
Is no one responsible for the customer's issue yet?
这个客户的问题由销售部跟进，他们会和客户对接并汇报进展。 zhè ge kè hù de wèn tí yóu xiāo shòu bù gēn jìn tā men huì hé kè hù duì jiē bìng huì bào jìn zhǎn
The Sales Department will follow up on this customer's issue, coordinate with the customer, and report on its progress.