Chinese phrase
很抱歉造成不便 hěn bào qiàn zào chéng bú biàn
Meaning
We are very sorry for the inconvenience
When to use it
This is a polite, formal apology for causing inconvenience. It is common in customer service and other professional messages when a problem affects someone.
Example dialogue
尊敬的客户，很抱歉造成不便，我们已为您安排退款并提供下次优惠。 zūn jìng de kè hù hěn bào qiàn zào chéng bú biàn wǒ men yǐ wèi nín ān pái tuì kuǎn bìng tí gōng xià cì yōu huì
We sincerely apologize for the inconvenience. We arranged a refund and a discount for your next order.
收到，谢谢您的处理。 shōu dào xiè xiè nín de chú lǐ
Understood. Thank you for handling this.