Chinese phrase
我们非常重视这个问题 wǒ men fēi cháng zhòng shì zhè ge wèn tí
Meaning
We take this issue very seriously
When to use it
Shows that a matter is considered very important. In business settings, it acknowledges a problem and signals serious attention and follow-up.
Example dialogue
关于故障，我们非常重视这个问题，会尽快调查并回复您。 guān yú gù zhàng wǒ men fēi cháng zhòng shì zhè ge wèn tí huì jǐn kuài diào chá bìng huí fù nín
Regarding the fault, we take this issue very seriously and will investigate it and reply as soon as possible.
好的，请在三天内把调查结果发给我。 hǎo de qǐng zài sān tiān nèi bǎ diào chá jié guǒ fā gěi wǒ
Okay, please send me the investigation results within three days.