Chinese phrase
升级联系人是〜 shēng jí lián xì rén shì 〜
Meaning
The escalation contact is ___
When to use it
Names the person to contact for an escalated problem. It is used in business communication to give a clear next step when an issue needs higher-level attention.
Example dialogue
问题比较严重，升级联系人是李经理，他的分机是305。 wèn tí bǐ jiào yán zhòng shēng jí lián xì rén shì lǐ jīng lǐ tā de fēn jī shì 305
The problem is quite serious. The escalation contact is Manager Li, and his extension is 305.
好，我现在联系他确认情况。 hǎo wǒ xiàn zài lián xì tā què rèn qíng kuàng
All right, I will contact him now to confirm the situation.