Chinese phrase
您是〜打来的？ nín shì 〜 dǎ lái de
Meaning
Are you calling about ___?
When to use it
This asks whether a call concerns a particular matter. It politely checks the purpose of a call, often in customer service or other formal situations.
Example dialogue
您好，您是关于退货问题打来的？ nín hǎo nín shì guān yú tuì huò wèn tí dǎ lái de
Hello, are you calling about the return?
是的，我想退这件衣服，能帮我处理吗？ shì de wǒ xiǎng tuì zhè jiàn yī fú néng bāng wǒ chú lǐ ma
Yes, I would like to return this item of clothing. Could you help me with that?