Chinese phrase
〜被冻结了 〜 bèi dòng jié le
Meaning
___ is frozen
When to use it
Says that an account or service is temporarily blocked. It is common in everyday speech about login accounts, bank cards, or online services, and often leaves the reason or next step open.
Example dialogue
我的微信号 被冻结了，登陆不上去。 wǒ de wēi xìn hào bèi dòng jié le dēng lù bú shàng qù
My WeChat account is frozen, so I can't log in.
那你有收到提示信息吗？要不要试着联系平台客服。 nà nǐ yǒu shōu dào tí shì xìn xī ma yào bú yào shì zhe lián xì píng tái kè fú
Have you received any notification? Do you want to try contacting the platform's customer support?