Chinese phrase
抱歉，这个办不了 bào qiàn zhè ge bàn bù liǎo
Meaning
Sorry this cannot be handled
When to use it
A polite way to say that something cannot be handled or done. It often softens a refusal when a request cannot be accepted or completed.
Example dialogue
我要申请退款，可以立刻处理吗？ wǒ yào shēn qǐng tuì kuǎn ké yǐ lì kè chú lǐ ma
Can my refund request be handled right away?
抱歉，这个办不了，根据规定七天内才受理退款。 bào qiàn zhè ge bàn bù liǎo gēn jù guī dìng qī tiān nèi cái shòu lǐ tuì kuǎn
Sorry, we can't handle this; under our policy, refunds are accepted only when requested within seven days.