Chinese phrase
订单已取消 dìng dān yǐ qǔ xiāo
Meaning
The order has been canceled
When to use it
States that an order has been canceled. It is a clear, neutral status update often used in customer service and order records.
Example dialogue
你好，我想问一下我的包裹现在什么情况？ ní hǎo wǒ xiǎng wèn yí xià wǒ de bāo guǒ xiàn zài shén me qíng kuàng
Hello, could you tell me what is happening with my package?
抱歉，订单已取消，我们会在3个工作日内处理退款。 bào qiàn dìng dān yǐ qǔ xiāo wǒ men huì zài 3 gè gōng zuò rì nèi chú lǐ tuì kuǎn
Sorry, the order has already been canceled. We will process the refund within three business days.