Chinese phrase
退款〜到账？ tuì kuǎn 〜 dào zhàng
Meaning
___ will the refund be credited?
When to use it
This asks when a refund will be credited. It is a polite way to check the expected timing of a refund, often with customer service.
Example dialogue
请问，退款什么时候到账？ qǐng wèn tuì kuǎn shén me shí hòu dào zhàng
Could you tell me when the refund will be credited?
一般三到五个工作日会到，节假日可能会晚一些。 yì bān sān dào wǔ gè gōng zuò rì huì dào jié jià rì kě néng huì wǎn yì xiē
It usually arrives within three to five business days, though holidays may cause a delay.