Chinese phrase
与描述不符 yǔ miáo shù bù fú
Meaning
not as described
When to use it
It says that something is not as it was described. It is often used in clear, factual complaints about products, services, or listings.
Example dialogue
这件外套与描述不符，实际颜色比照片暗很多。 zhè jiàn wài tào yǔ miáo shù bù fú shí jì yán sè bǐ zhào piān àn hěn duō
This coat is not as described; its actual color is much darker than in the photo.
抱歉，请把订单号发过来，我们尽快为您处理退款。 bào qiàn qǐng bǎ dìng dān hào fā guò lái wǒ men jǐn kuài wèi nín chú lǐ tuì kuǎn
Sorry, please send us the order number, and we will process your refund as soon as possible.