Chinese phrase
退货需要〜吗？ tuì huò xū yào 〜 ma
Meaning
Is ___ required to return an item?
When to use it
This phrase asks if something is needed to return an item. It is a neutral way to check store or service requirements in a practical tone.
Example dialogue
退货需要原包装吗？ tuì huò xū yào yuán bāo zhuāng ma
Is the original packaging required to return an item?
最好保留原包装，否则可能无法受理退货或影响退款。 zuì hǎo bǎo liú yuán bāo zhuāng fǒu zé kě néng wú fǎ shòu lǐ tuì huò huò yíng xiǎng tuì kuǎn
It is best to keep the original packaging; otherwise, the return may not be accepted or the refund may be affected.