Chinese phrase
抱歉 bào qiàn
Meaning
sorry
When to use it
A polite way to say sorry for a mistake or delay. It is common in everyday speech and shows respect.
Example dialogue
抱歉，让您久等了。 bào qiàn ràng nín jiú děng le
Sorry to keep you waiting.
没关系，能帮我查一下这个订单吗？ méi guān xì néng bāng wǒ chá yí xià zhè ge dìng dān ma
That's okay. Could you help me check this order?