Chinese phrase

退款能退到原路吗? tuì kuǎn néng tuì dào yuán lù ma

Meaning

Can the refund be sent to the original payment method?

When to use it

It asks if a refund goes back to the original payment method. It is a polite customer-service question used to check how and where the money will be returned.

Example dialogue

您好,请问您是用什么方式支付的? nín hǎo qǐng wèn nín shì yòng shén me fāng shì zhī fù de

Hello, could you tell me how you paid?

我用的是信用卡,那退款能退到原路吗? wǒ yòng de shì xìn yòng kǎ nà tuì kuǎn néng tuì dào yuán lù ma

I paid by credit card. In that case, can the refund be sent to the original payment method?

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