Chinese phrase
我深表歉意 wǒ shēn biǎo qiàn yì
Meaning
I deeply apologize
When to use it
It expresses a very sincere and formal apology. It is often used for a delay, mistake, or other problem. The tone is respectful and stronger than a simple apology.
Example dialogue
关于订单延误，我深表歉意，我们会尽快补发货物。 guān yú dìng dān yán wù wǒ shēn biǎo qiàn yì wǒ men huì jǐn kuài bǔ fā huò wù
I deeply apologize for the delay in your order. We will resend the goods as soon as possible.
那我什么时候能收到？ nà wǒ shén me shí hòu néng shōu dào
So when will I receive it?