Korean word

콜센터

Pronunciation

Romanizationkolsenteo

Meaning

  • nouncall center

Example

제품 환불은 콜센터에 문의하세요.che pum hwan bu reun kol sen teo e mu nui ha se yo

For product refunds, please contact the call center.

Illustration for 콜센터 (call center)

More examples

콜센터에 전화하면 상담원이 자세히 안내해 줍니다.kol sen teo e cheon hwa ha myeon sang da mwo ni cha se hi an nae hae chum ni da

If you call the call center, an agent will provide detailed guidance.

Core concept

The part of a company that receives customer requests and responds to them by phone.

Common phrases

  • 콜센터에 전화하다kol sen teo e cheon hwa ha da

    call the call center

  • 콜센터로 연결되다kol sen teo ro yeon gyeol doe da

    get through to the call center

  • 콜센터에 문의를 남기다kol sen teo e mu nui reul nam gi da

    leave an inquiry with the call center

Similar words

고객센터kogaekssenteo: A customer help desk that receives messages, offers information, and works toward solutions.
상담센터sangdamsenteo: A dedicated advice center that listens to users' concerns and offers professional help.
고객지원센터kogaekjjiwonsenteo: A support center that provides customers with guidance for questions and practical problems.
서비스센터seobiseusenteo: A service facility that handles product checks, repairs, setup, replacements, and usage guidance.

Definition in Korean

전화로 고객의 질문이나 불만을 접수하고 응대하는 기관이나 부서.cheon hwa ro ko gae gui chil mu ni na pul ma neul cheop ssu ha go eung dae ha neun ki gwa ni na pu seo

Word origin

The English compound call center became a Korean loanword with nearly the same customer service meaning.

Usage tips

  • The word identifies the service provider rather than the customer making the request, a useful distinction in business messages.

Opposites

  • 현장 방문hyeonjang pangmunon-site visitnoun

Word lists with this word