Korean word

상담원

Pronunciation

Romanizationsangdamwon

Meaning

  • nouncustomer service agent

Example

문제가 있으면 상담원에게 문의하세요.mun je ga i sseu myeon sang da mwo ne ge mu nui ha se yo

If you have a problem, contact a customer service agent.

Illustration for 상담원 (customer service agent)

More examples

어제 상담원과 통화해서 문제가 해결됐어요.eo je sang da mwon gwa tong hwa hae seo mun je ga hae gyeol dwae sseo yo

I spoke with a customer service agent yesterday, and my problem was resolved.

Core concept

A service representative who receives questions, discusses problems, and explains what help or information is available.

Common phrases

  • 상담원에게 문의하다sang da mwo ne ge mu nui ha da

    contact a customer service agent

  • 상담원과 통화하다sang da mwon gwa tong hwa ha da

    speak with a customer service agent

  • 친절한 상담원chin jeol han sang da mwon

    friendly customer service agent

Similar words

콜센터 상담원kolsenteo sangdamwon: A call center worker who assists customers with questions and service problems by phone or chat.
고객상담원kogaekssangdamwon: A customer support worker who provides information and guides customers through company procedures.
안내원annaewon: A staff member who directs visitors and explains where to go or what to do at a public place.
상담사sangdamsa: A trained professional who gives specialized advice and support for personal or practical concerns.

Definition in Korean

문제를 상담하고 필요한 정보를 제공하는 역할을 맡은 사람.mun je reul sang dam ha go pi ryo han cheong bo reul che gong ha neun yeo ka reul ma teun sa ram

Word origin

The term joins the Sino-Korean word for consultation with the element meaning a member of an organization, forming a job name for a consultation representative.

Usage tips

  • The word is useful for everyday service situations, including asking about an order, fixing an account problem, or finding service information.

Other meanings

  • counselornoun

Related words

Word lists with this word