Korean word

민원실

Pronunciation

Romanizationminwonsil

Meaning

  • nounpublic service office

Example

시청 민원실에 가서 서류를 제출했어요.si cheong mi nwon si re ka seo seo ryu reul che chul hae sseo yo

I went to the public service office at city hall and submitted the documents.

Illustration for 민원실 (public service office)

More examples

주중에는 민원실에 사람이 많아서 예약하고 갔어요.chu jung e neun mi nwon si re sa ra mi ma na seo ye ya ka go ka sseo yo

The public service office is crowded on weekdays, so I made a reservation before going.

Core concept

A designated place in a government building where residents submit applications, ask questions, and have public matters handled.

Common phrases

  • 민원실 앞mi nwon sil ap

    in front of the public service office

  • 민원실 접수번호mi nwon sil cheop ssu beon ho

    public service office registration number

  • 민원실 대기mi nwon sil tae gi

    waiting at the public service office

Similar words

민원창구minwonchanggu: A designated service desk for receiving applications and handling a particular procedure in person.
창구changgu: A general point where an organization receives questions, information, or requests.
주민센터chuminsenteo: A local government office that provides residents with registration, paperwork, and welfare support.
민원과minwongwa: A municipal department that processes applications and reports submitted by residents.

Definition in Korean

공공기관(시청·구청 등)에서 시민의 신청·민원 접수와 상담·처리를 담당하는 창구나 사무실kong gong gi gwan si cheong ku cheong teung e seo si mi nui sin cheong mi nwon cheop ssu wa sang dam cheo ri reul tam dang ha neun chang gu na sa mu sil

Word origin

민원실 (minwonsil, "public service office") combines 민원 (minwon, "a public request or complaint") with 실 (sil, "room or office") to mean an office that handles such requests.

Usage tips

  • On Korean government-building signs, 민원실 (minwonsil, "civil service office") is the useful place name to recognize when paperwork or a local-government question needs in-person help.

Other meanings

  • civil affairs officenoun
  • government service desknoun

Opposites

  • 온라인 접수ollain cheopssuonline submissionnoun

Related words

  • 민원제기minwonjegifiling a complaintnoun
  • 민원서류minwonseoryupublic service documentsnoun

Word lists with this word