Korean phrase
~시 어떻게 처리되나요? ~ si eo tteo ke cheo ri doe na yo
Meaning
How is it handled when ___ happens?
When to use it
This asks how a situation is handled when it happens. It is a polite way to ask what response or support is available, such as compensation or another solution.
Example dialogue
배송 지연시 어떻게 처리되나요? pae song chi yeon si eo tteo ke cheo ri doe na yo
How is it handled when there is a delivery delay?
지연 보상이나 재배송 여부를 확인해 드리겠습니다. chi yeon po sang i na chae bae song yeo bu reul hwa gin hae teu ri get sseum ni da
I will check if you can get compensation for the delay or have it reshipped, and let you know.