Korean phrase
~에 에스컬레이션해 주세요. ~ e e seu keol le i syeon hae chu se yo
Meaning
Please escalate it to ___
When to use it
It politely asks for an issue to be passed to another team. It is common in business and customer support when the current person cannot handle the matter.
Example dialogue
이건 제가 처리하기 어려워서 고객지원팀 에 에스컬레이션해 주세요. i geon che ga cheo ri ha gi eo ryeo wo seo ko gaek jji won tim e e seu keol le i syeon hae chu se yo
This is difficult for me to handle, so please escalate it to the customer support team.
알겠습니다, 바로 올리겠습니다. al get sseum ni da pa ro ol li get sseum ni da
Understood, I'll escalate it right away.