Korean phrase
~ 초기화하고 싶어요. ~ cho gi hwa ha go si peo yo
Meaning
I'd like to reset ___
When to use it
It politely expresses a wish to reset something. It is often used when asking staff or support for help with an account or settings problem.
Example dialogue
로그인이 안 돼서요. 계정을 초기화하고 싶어요. ro geu i ni an twae seo yo kye jeong eul cho gi hwa ha go si peo yo
I can't log in, so I'd like to reset my account.
본인 확인을 위해 신분증 보여 주실 수 있나요? po nin hwa gi neul wi hae sin bun jeung po yeo chu sil ssu in na yo
Could you show me your ID for verification?