Korean phrase
~ 재생할 수 없어요. ~ chae saeng hal ssu eop sseo yo
Meaning
I can't play ___
When to use it
It means that media cannot be played. It is a polite way to report a playback problem and often leads to checking the device, app, or connection.
Example dialogue
스마트폰에서 이 동영상을 재생할 수 없어요. seu ma teu po ne seo i tong yeong sang eul chae saeng hal ssu eop sseo yo
I can't play this video on my smartphone.
와이파이 연결을 확인해 볼게요. wa i pa i yeon gyeo reul hwa gin hae pol kke yo
I'll check the Wi-Fi connection.