Korean phrase
~에서 ~ 작동하지 않아요. ~ e seo ~ chak ttong ha ji a na yo
Meaning
on ___, ___ doesn't work
When to use it
This says something does not work on a device or in a place. It is a polite, specific way to report a problem and seek help.
Example dialogue
스마트폰에서 앱이 작동하지 않아요. seu ma teu po ne seo ae bi chak ttong ha ji a na yo
The app doesn't work on the smartphone.
앱을 업데이트해 보셨어요? 재설치해 보세요. ae beul eop tte i teu hae po syeo sseo yo chae seol chi hae po se yo
Have you tried updating the app? Please try reinstalling it.