Japanese phrase
お待たせして申し訳ありません。 o ma ta se shi te mō shi wake a ri ma se n
Meaning
I am sorry to have kept you waiting.
When to use it
Gives a polite apology for making someone wait. It is often used when meeting someone after a delay and sounds respectful and sincere.
Example dialogue
お待たせして申し訳ありません。 o ma ta se shi te mō shi wake a ri ma se n
I am sorry to have kept you waiting.
いえいえ、全然大丈夫です。 i e i e zen zen dai jō bu de su
No worries. It's totally fine.