Japanese phrase
___が破損しています。 ___ ga ha son shi te i ma su
Meaning
___ is damaged.
When to use it
States that something is damaged. It is a neutral way to report a problem with an item, package, or facility.
Example dialogue
届いた荷物が破損しています。 todo i ta ni motsu ga ha son shi te i ma su
The package that arrived is damaged.
申し訳ありません。すぐ確認します。 mō shi wake a ri ma se n su gu kaku nin shi ma su
I am sorry. I will check it right away.