Japanese phrase
___を承りましょうか？ ___ o uketamawa ri ma shō ka
Meaning
May I take your ___?
When to use it
A polite offer to take a customer's request. Reception or support staff use it to invite the matter at hand, with a formal and considerate tone.
Example dialogue
ご用件を承りましょうか？ go yō ken o uketamawa ri ma shō ka
May I take your request?
返品についてです。 hen pin ni tsu i te de su
It is about a return.