Japanese phrase
___は伺えません。 ___ wa ukaga e ma se n
Meaning
I cannot ask about ___.
When to use it
Politely says that the speaker cannot ask about a topic. This formal wording often reflects a rule or a need to avoid personal or sensitive questions, so it can sound firm when used as a refusal.
Example dialogue
住所も聞きますか？ jū sho mo ki ki ma su ka
Do we ask for an address too?
個人情報は伺えません。 ko jin jō hō wa ukaga e ma se n
We cannot ask for personal information.