Japanese phrase
注文と違います。 chū mon to chiga i ma su
Meaning
This isn't what I ordered.
When to use it
States that a delivered item does not match the order. It is a clear but polite complaint commonly used in shops or restaurants.
Example dialogue
すみません、注文と違います。 su mi ma se n chū mon to chiga i ma su
Excuse me. This isn't what I ordered.
申し訳ありません。すぐ確認します。 mō shi wake a ri ma se n su gu kaku nin shi ma su
I'm sorry. I'll check right away.