Japanese phrase
突然のお電話で申し訳ありません。 totsu zen no o den wa de mō shi wake a ri ma se n
Meaning
I'm sorry for calling you out of the blue.
When to use it
Apologizes for making an unexpected phone call. It is polite and often opens a call to someone who was not expecting it.
Example dialogue
突然のお電話で申し訳ありません。 totsu zen no o den wa de mō shi wake a ri ma se n
I'm sorry for calling you out of the blue.
はい、どうされましたか? ha i dō sa re ma shi ta ka
Yes, how can I help?