Japanese phrase
___が届きません。 ___ ga todo ki ma se n
Meaning
___ has not arrived.
When to use it
Reports that an expected item has not arrived. It is a polite, indirect way to report a delivery problem without sounding accusatory.
Example dialogue
荷物が届きません。 ni motsu ga todo ki ma se n
My package has not arrived.
発送元に確認してみます。 has sō moto ni kaku nin shi te mi ma su
I will check with the sender.