Japanese phrase
交換品は___できますか？ kō kan hin wa ___ de ki ma su ka
Meaning
Can you ___ a replacement?
When to use it
Asks whether a replacement can be provided. This polite request is common in shops and customer service when an item is faulty or unsuitable.
Example dialogue
交換品は用意できますか？ kō kan hin wa yō i de ki ma su ka
Can you provide a replacement?
はい、すぐ用意します。 ha i su gu yō i shi ma su
Yes, I will get one ready right away.