Japanese phrase
本人に代わってお詫びします。 hon nin ni ka wa tte o wa bi shi ma su
Meaning
I apologize on their behalf.
When to use it
Apologizes for another person's actions or mistake. This formal phrase is used when the person directly involved is absent or cannot apologize personally.
Example dialogue
担当者がご迷惑をおかけしました。 tan tō sha ga go mei waku o o ka ke shi ma shi ta
The person in charge caused you trouble.
本人に代わってお詫びします。 hon nin ni ka wa tte o wa bi shi ma su
I apologize on their behalf.