French phrase
Mon paiement pour ~ n'a pas été enregistré.
Meaning
My payment for ___ has not been recorded.
When to use it
States that a payment has not been recorded. Used in polite, administrative inquiries when a payment is missing from the records.
Example dialogue
Mon paiement pour la scolarité n'a pas été enregistré.
My payment for tuition has not been recorded.
D'accord, je vérifie et je vous tiens informé.
All right, I'll check and let you know.