French phrase
~ est arrivé endommagé.
Meaning
___ arrived damaged.
When to use it
Says that an item arrived with some damage. It suits complaints about damaged goods, from minor marks to serious breakage.
Example dialogue
Salut, l'article est arrivé endommagé.
Hi, the item arrived damaged.
Très bien, nous pouvons l'échanger ou vous rembourser.
All right, we can exchange it or refund you.