Pouvez-vous escalader ce dossier vers ~ ? – “Could you escalate this case to ___?” in French | MotiTan Dictionary

Meaning

Could you escalate this case to ___?

When to use it

A polite request to pass a case to a higher-level team. It has a formal workplace tone.

Example dialogue

Pouvez-vous escalader ce dossier vers le support technique ?

Could you escalate this case to technical support?

D'accord, je m'en occupe et je vous informe quand c'est fait.

All right, I'll take care of it and let you know when it's done.