Spanish phrase
No me han reembolsado.
Meaning
I haven't received a refund.
When to use it
Says the speaker has not received a refund. Often used when contacting support to request action about a missing payment.
Example dialogue
No me han reembolsado los 200 euros que pagué por la excursión.
I haven't received a refund for the 200 euros I paid for the excursion.
Lo siento, vamos a comprobarlo y le llamaremos cuando tengamos novedades.
We're sorry, we'll check and call you when we have any updates.