Spanish phrase
Lo siento, ~ no está.
Meaning
I'm sorry ___ isn't here.
When to use it
A polite announcement that someone is absent. Used in business calls or at reception to report a supervisor's temporary absence and to suggest alternative assistance.
Example dialogue
¿Puedo hablar con el jefe de ventas?
May I speak with the head of sales?
Lo siento, el jefe de ventas no está.
I'm sorry, the head of sales isn't here.