Spanish phrase
~ llegó dañado
Meaning
___ arrived in a damaged condition.
When to use it
Reports that a product arrived with visible damage. Used for complaints and warranty claims and typically prompts a request for photos as evidence.
Example dialogue
El televisor llegó dañado.
The TV arrived in a damaged condition.
¿Puedes mandarnos fotos para gestionar la garantía?
Can you send photos so we can process the warranty claim?