Spanish phrase
Lo siento, no está.
Meaning
I'm sorry they aren't here.
When to use it
Says the person is absent and offers to take a message.
Example dialogue
Lo siento, no está, ¿puedo tomar un mensaje?
I'm sorry they aren't here. May I take a message?
Sí, por favor, dígale que llamé.
Yes, please tell them I called.